Job Details

**Work From Home Customer Service - Reservation Sales Representative**

**Job ID** 388528 Fort Worth, TX **Overview**

Enterprise Holdings is looking to add virtual agents to our Support Services' Reservations Sales team!

**If you**

* Are able to successfully follow a sales strategy to overcome customer objections and maximize revenue

* Communicate effectively with a wide range of callers

* Enjoy a sales-oriented culture, while working from the comfort of home

* Are able to ensure customer satisfaction through providing exceptional service to every customer

** Then this may be the perfect opportunity youve been searching for!**

**We Work Hard and Reward Hard Work!** This remote position offers a compensation package of $ 16.50 /hour and includes paid virtual training, full-time benefits including medical, dental & vision, 401k with a company match of up to 3% and profit sharing, paid time off, employee discounts and much more. We also offer an accelerated pay structure and career path including the opportunity to earn a bonus within your first year!

**Schedule:** The training schedule is 2 weeks at M-F, 9am-5:30pm CST. Our full time, regular schedules offer morning start times! (weekends included and holidays may be required based on business need)

**Responsibilities**

* Handle 80-100 incoming back to back calls daily to book quality reservations for our three brands worldwide

* Receive and apply feedback from managers to improve call quality

* Efficiently guide conversations and apply sales techniques to convert calls into reservations

* Provide excellent customer service

* Strive to meet and exceed monthly personal and department metrics

*Equal Opportunity Employer/Disability/Veterans #LI-REMOTE*

**Qualifications**

* Must currently live in the state of Texas

* Must currently live in Fort Worth or the immediate surrounding area

* One year of sales or call center experience required

* Permanent residence with a defined working space that is free of distractions

* Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future

* Must be at least 18 years old

WFH Technical Qualifications for your home office:

* Must have a Windows PC or Mac (no Chromebooks) with compatible OS versions: Windows 10 or macOS (newest version)

* Must have a computer USB headset with microphone

* Must have a computer with webcam technology

* Must have reliable and consistent high-speed internet access provided by a cable or fiber provider (no DSL, satellite or wireless)

+ Minimum upload speed of 2mbps and minimum download speed of 5mbps

+ Use of wireless, hotspot or WiFi air cards are NOT ALLOWED

* The address on your application must be your current, accurate permanent address

*Enterprise reserves the right to verify that your PC and internet meets or exceeds these requirements

**Work From Home at Enterprise Holdings**

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